NHTSA Complaint #11476949 — 2014 THOR MOTOR COACH HURRICANE

See answers to questions below. This is not a unique issue and it has been reported by many other owners. The issue is caused by wind causing overtravel and binding in an improperly engineered wiper system on this model/era RV. I had to make sure to plan my drive home so that I didn't have to go through any weather. Video of the actual issue while it was happening is at https://photos.app.goo.gl/Gwvm94bvVLhZVbnZ9 Q. What component or system failed or malfunctioned, and is it available for inspection upon request? A. Windshield wipers. Yes it is still in a failed state. Q. How was your safety or the safety of others put at risk? A. I was driving my family of 4 and dog during a heavy rain storm on a dark road with no opportunity for RV services for hundreds of miles around. The wipers failed while driving and I had nearly zero options. I had to continue with no wipers for approx 40 miles until I could find a place to stop (I had to park illegally) to wait out the storm. Q. Has the problem been reproduced or confirmed by a dealer or independent service center? A. No. I haven't taken it for service, but I did contact Thor and they said it wasn't covered under warranty and the repair is at my expense. Q. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? A. No Q. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? A. No