NHTSA Complaint #11476945 — 2019 FORD F-150

The contact owns a 2019 Ford F-150. The contact stated while driving approximately 20-50 MPH, the vehicle would make abnormal clunking sounds while depressing or releasing the accelerator pedal. There was no warning light illuminated. The vehicle was taken to the dealer where the driveshaft was taken apart and was lubricated; however, the failure persisted. The vehicle was taken back to the dealer who informed the contact that the failure was normal. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA. The failure mileage was approximately 5,000.