NHTSA Complaint #11476895 — 2020 GRAND DESIGN SOLITUDE

LATCHES/LOCKS/LINKAGES:DOORS:LATCH issue reported to NHTSA

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Complaint Details

ODI Number 11476895
Vehicle 2020 GRAND DESIGN SOLITUDE
Component LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

The contact owns a 2020 Grand Design Solitude RV. The contact stated while driving 65 MPH, both the rear and the front entry doors of the trailer would unlatch. The contact also stated that the failure occurred while driving at lower speeds on bumpy road surfaces. The contact stated that the front entry door would unlatch but would not open all the way due to a safety bar that was designed to keep the door closed. However, the rear entry door would open gradually while driving. The contact stated that upon veering to the side of the road to manually close the rear door; while the contact was driving at a slower speed, the rear door flew open and struck the road sign on two different occasions causing damages the door. The contact purchased an RV handrail designed to close over the ends where the door would open. The contact installed the part herself. The contact stated that the rear door still unlatched but no longer flew open while driving. The dealer and the manufacturer were not notified of the failure. The RV was not diagnosed or repaired. The failure mileage was unknown.

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