NHTSA Complaint #11476675 — 2015 TESLA MODEL S

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11476675
Vehicle	2015 TESLA MODEL S
Component	UNKNOWN OR OTHER
Date of Incident	July 30, 2021
Date Filed	July 30, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

Instrument cluster is coming apart at edges and progressing into the actual display area. This will cause speedometer and other information to be distorted or unreadable. It appears as though the glue used to assemble the display is deteriorating and causing the issue. The dealer has explained that it is a common issue with these vehicles. The suggested repair would cost approximately $1500. This seems unreasonable for an obvious manufacturing defect affecting many vehicles. I have included pictures of my instrument panel as well as others with the same issue.

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