NHTSA Complaint #11476555 — 2015 GMC YUKON

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11476555
Vehicle 2015 GMC YUKON
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

I just got my vehicle into the dealership because it's 115 degrees outside and the air conditioning stopped working. I am 8 hours away from home traveling with 6 children so I begged them to squeeze me in the same day for repair and they did. The dealership is saying it's a Crack in the air conditioning condenser and it's $1,600 to repair. This is unbelievable. 80,000 miles on it. This should be a safety concern. Sitting in stop and go traffic for hours in 115 degrees is unacceptable. GM needs to fix the problem and do their customers right.

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