NHTSA Complaint #11476522 — 2014 KIA SORENTO

The contact owns a 2014 Kia Sorento. The contact stated upon starting the vehicle and depressing the accelerator pedal, the engine emitted abnormal rattling sounds. The contact noticed smoke coming out of the exhaust. There was no warning light illuminated. The contact stated upon verifying the engine oil level, he noticed that it was significantly low. The contact refilled oil in the vehicle. However, the oil level was significantly lower two days later. The contact was able to drive the vehicle. However, the failure had been reoccurring and the vehicle was overheating. The contact an independent mechanic diagnosed that oil was leaking through the engine and out of the exhaust pipe. The contact diagnosed that the failure was associated to Kia Technical Service Bulletin Number: SC147. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 140,000.