NHTSA Complaint #11476444 — 2017 FORD TRANSIT

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11476444
Vehicle 2017 FORD TRANSIT
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

I started feeling the van shaking it feels like it came from the back, and causes the steering wheel to shake. I balanced the tires, but that didn't help. I brought it to to Breedman Ford on Waukegan Rd in Glenview IL. I ask them if they ever heard of such a problem they said no. They charged $159 for diagnostics and came up it's the Torque converter clutch that's failing. I did a little research and this seems to be a common problem with these Transits. It so common that they are on back order, or you need to rebuild the converter. The mechanic wants $1500 to repair. I believe this is a failure on the part of Ford and they aren't making a recall. There is a risk of the converter completely failing and not be able to accelerate. Please have Ford fix or pay to fix the converter. Thank you

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