NHTSA Complaint #11476424 — 2009 BMW 750LI

The contact owns a 2009 BMW 750LI. The contact stated while starting the vehicle, there was a loud rattling sounding coming from the vehicle. The vehicle was taken to a certificated mechanic to be diagnosed. The contact was informed that the timing belt was worn and needed to be replaced. The vehicle was not repaired. The dealer was contacted and the contact was informed that a representative would provide a callback. The manufacturer was contacted and suggested that the vehicle be diagnosed. The failure mileage was 107,000.