NHTSA Complaint #11476267 — 2020 FORD F-150

The contact owns a 2020 Ford F-150. The contact stated while driving approximately 40 MPH, there was a rattling sound coming from the engine compartment with the check engine warning light illuminated. After stopping to inspect the vehicle, the contact discovered that the engine oil was extremely low. The cause of the failure was not determined and the vehicle was not yet repaired. The contact indicated that TSB: (19-23650) software update was related to the failure and had been issued. The local dealer and manufacturer were contacted but no assistance was offered. The approximate failure mileage was 60,000.