NHTSA Complaint #11476170 — 2014 VOLKSWAGEN PASSAT AIR BAGS

Complaint Details

ODI Number	11476170
Vehicle	2014 VOLKSWAGEN PASSAT
Component	AIR BAGS
Date of Incident	September 30, 2021
Date Filed	July 27, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

A faulty clockspring in the steering wheel failed so the driver air bag and the horn do not work. The car can’t pass a safety inspection. This is a faulty part that the NHTSA issued a recall for some years back (I believe in 2015). The replacement part has been back order for upwards of 9 months for 1000s of VWs in the US. If the cars cannot pass a state safety inspection there should be a safety recall issued immediately.

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