NHTSA Complaint #11476157 — 2018 RAM 1500 SUSPENSION

Complaint Details

ODI Number	11476157
Vehicle	2018 RAM 1500
Component	SUSPENSION
Date of Incident	July 9, 2021
Date Filed	July 27, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

Automatic Air Suspension defective. Truck back 2 wheels remains in "off road" mode while the front 2 tires remain in" plant" mode. Brought to carmax after owning for a month. they brought to dealer where is was serviced and fixed at the time. same issue is ongoing after now 2nd attempt to fix. replaced relay part and broke a week later. now having battery and alternator issues along with suspension is still broken.

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