NHTSA Complaint #11476142 — 2020 HONDA INSIGHT
FUEL/PROPULSION SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11476142 |
| Vehicle | 2020 HONDA INSIGHT |
| Component | FUEL/PROPULSION SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | SC |
Consumer Description
On July 22, 2022 I was driving my Honda Insight 2020. I was on the highway, current mileage on vehicle 50,796 miles, my speed was normal at 65 MPH when the car lost the ability to accelerate and it stalled. I was forced to make an emergency stop on the side of the interstate. Vehicle displayed on the dashboard "Critical Failure Detected. Stop Driving When Safe" The acceleration on the car kept decreasing and when stop it displayed "Power System Problem. Do Not Drive." Pulling to the side of the interstate was very scary because trucks were flying at about 80mph. I requested for tow company to pick me up but after hour wait, I gave up waiting on the tow truck. I restarted the vehicle and I was able to take off again. The fuel gas showed half of tank so I continue to drive. Forty miles later down the road, the same issue occurred again. I waited 30 minutes and since I was near a gas station I filled up the gas tank to full capacity. I drove another 100 miles (very skeptical) until I reached my final destination. During my drive I felt like the car had difficulties going into gear above 65MPH. The following day I took the vehicle to the Honda dealer, they said they couldn't pin point exactly what it is. Test show no issues on their diagnostic computer. However, the computer show a record of time and issue happening. They believe it is a fuel pump sensor relay. The vehicle senses I am out of fuel, which is not the case. Honda dealer will replace the sensor/relay and I will pay for it. The dealer states this vehicle is not part of a fuel pump recall. This issue needs to be addressed before it creates a scenario with fatalities, which can easily occur.
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