NHTSA Complaint #11476109 — 2013 HYUNDAI SONATA HYBRID

The contact owns a 2013 Hyundai Sonata Hybrid. The contact stated while pulling out of the driveway, the vehicle drove over a minor bump in the roadway and the steering wheel made an abnormally loud rattling sound. There was no warning light illuminated. The contact was able to continue driving. However, the steering wheel was shaking and making abnormal rattling sounds continuous while turning the steering wheel or driving over bumps in the roadway. The vehicle was taken to an independent mechanic where it was diagnosed that an unknown plastic part that maintains the steering wheel in position was fractured. The vehicle was not repaired. The local dealer was not notified of the failure. The manufacturer was notified of the failure and referred the contact to the NHTSA. The vehicle was not repaired. The failure mileage was approximately 110,000.