NHTSA Complaint #11476108 — 2014 FORD EXPLORER
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11476108 |
| Vehicle | 2014 FORD EXPLORER |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 104,200 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MD |
Consumer Description
The contact owns a 2014 Ford Explorer. The contact stated while driving 50 MPH, the steering assist fault warning light illuminated, with a message to “Drive Safely’ displayed. The vehicle was towed to the local dealer who diagnosed the vehicle with a failure within the electronic steering rack. The dealer stated parts were not available. The vehicle was not repaired. The manufacturer was notified of the failure. The contact related the failure to NHTSA Campaign Number: 14V286000 (Steering). The approximate failure mileage was 104,200.
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