NHTSA Complaint #11476016 — 2013 FORD C-MAX HYBRID

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11476016
Vehicle	2013 FORD C-MAX HYBRID
Component	POWER TRAIN
Date of Incident	June 8, 2022
Date Filed	July 26, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

The contact owns a 2013 Ford C-Max Hybrid. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) and 20V331000 (Latches, Locks, and Linkages) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had experienced a transmission failure and the vehicle was towed to the dealer. Parts distribution disconnect.

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