NHTSA Complaint #11475949 — 2012 DODGE RAM 3500

The contact owns a 2012 Ram 3500. The contact stated while driving 60 MPH, there was an abnormally roaring sound coming from the vehicle. The contact stated that while slowing down, the rear wheels detached from the wheel studs with the lug nuts. The vehicle was towed to the dealer and the contact was informed that the lug nuts were torqued too tight on the studs. The contact referenced NHTSA Campaign Number: 21V398000 (Wheels). The vehicle was repaired. The contact stated that he also noticed that the lug nuts on the front wheels were missing. The dealer and the manufacturer were notified of the failure. The contact was informed that the repair would be an out-of-pocket expense. The failure mileage was 247,000.