NHTSA Complaint #11475796 — 2013 NISSAN ALTIMA

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 11475796
Vehicle 2013 NISSAN ALTIMA
Component AIR BAGS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

My driver seat airbag light is on red on the dashboard. I have not had any accidents. It's a safety issue, not safe. If I have an accident, the bag will not depoly and a risk to my life. I called Nissan today and they said the air bags are only under warranty for 3 yrs or 60,000 miles. That is not acceptable as compared to other car makers and their warranties. Some car airbags last 10 years or the life of the car. Nissan customer service said, the car is not under the recall list. My car model has had several recalls. Case #46890272. Nissan consumer affairs said, sorry not covered. What if a life was lost. The cost of replacing airbag vs. safety of customer's life seems to be not important. I took the car to Nissan dealer and in order for them to look at the air bag light on, they had me pay $189.95 for a diagnosis to let me know the whole seat needs to be replaced. Unacceptable, I have not heard "full drivers seats replaced new. My car has no other problems. I have had for 9 years with 77,000 miles. Thank you for logging my complaint of the driver air bag.

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