NHTSA Complaint #11475784 — 2020 HYUNDAI SONATA
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11475784 |
| Vehicle | 2020 HYUNDAI SONATA |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
I first begin having an issue with the idle speed. It would jump up to 1,500 RPM, which is twice the normal 750 RPM level It started almost from the very beginning when I purchased this car new in early 2020. I mentioned it at first oil change at dealer at 3,500 miles. I was told it was normal. In the beginning it would come and go. Sometimes not happening for weeks in-between episodes. Then it started to have the check engine light come on after it would happen and stay on. I took it back while light was still on and they kept the car for several days. Said it was the EPV valve and replaced it. Car operated fine for a few days then started up again. It also started to idle up and down from 1500 down to 500 in a rapid succession. I was able to get it to stop sometimes by turning engine off and them back on. Again I contacted dealership and took car back in. They gave me a loaner car and kept my car for over a month. This time they replaced the computer they told me. I did not have car for more than a week before it started doing it again. It has gradually gotten worse and happens more often now. It has also started to have the Forward Collision Avoidance warning come on in addition to check engine light as well. Just this week it actually just died on me while driving and forced me to pull to side of road. Turn off the engine and restart the engine. This happen 3 times in succession. Dealership does not seem to have any idea on what is going on and have been not very helpful. 3 week wait to get an appointment to bring in and no loaner cars available. This problem with the 2020 vehicle is very dangerous. It can idle up at anytime and car will lurch, requiring forceful brakeing . Car dying while driving and losing power as well.
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