NHTSA Complaint #11475309 — 2022 HYUNDAI ACCENT

THE VEHICLE IS GIVING JERKS WHILE DRIVING AND CAN'T MOVE. I HAD REPORTED TO HYUANDAI,STOCKTON -THEY INSPECTED AND SAID NO ISSUES. AFTER I GOT AND TRAVLLED FOR ANOTHER 200-500 MILES, THE CAR HAVING SAME ISSUES AND STOP ON THE FREE WAY,WHEN IWAS WITH MY FAMILY AND KIDS. THE CAR WAS TOWED TO HYUANDAI STOCKON AND THEY SAID THE CYLINDERS AND POWER PLUGS WERE MISFIRMED. THYE KEP THE CAR FOR ONE WEEK AND THEY REPLACED THE PARTS. THYE REQUESTED ME TO TAKE THE CAR AND DRIVE, BUT I WAS NOT COMFORTABLE/FEELING SAFE TO DRIVE THAT CAR- AS THEY WERE NOT GUARANTEE ME THAT IT WILL HAPPEN AGAIN AND ALSO THEY WERE NOT GIVING ANSWERS WHY IT WAS NOT DEDUCTED IN THERE INSPECTION, WHEN I NROUGHT TO THEIR NOTICE. THEY WERE NOT GIVING THE REASONS/ROOT CAUSE OF WHY IT HAPPENED AND THEY WERE NOT ASSURING THAT IT WILL NOT HAPPEN AGAIAN. I REPORTED TO HYUANDAI CUSTOMER RELATIONS, THEY WERE SAYING ME TO TAKE THE CAR AND DRIVE AND SEE IF ANY ISSUES ARRIVES. BUT I NEED ASSURANCE FROM THEM, THAT IT WILL NOT HAPPEN AGAIN AND I DON'T WANT TO KEEP MY LIFE IN RISK DRIVING FAULTY CAR. pLEASE HELP US.