NHTSA Complaint #11475218 — 2013 BUICK VERANO

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11475218
Vehicle	2013 BUICK VERANO
Component	AIR BAGS
Date of Incident	July 8, 2019
Date Filed	July 21, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

My passenger air bag module is faulty, when an individual is in the car, the module doesn't sense the passenger. So there is no airbag and I was told that it's possible in an accident that the airbag would not go off. I paid $600 to get a diagnostic, from Marvin K and Brown dealership. They reported back to me that the module was at fault. My vehicle is out of warranty. The service airbag notification has been continuously popping up on and off.

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