NHTSA Complaint #11475102 — 2021 FORD EDGE

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING issue reported to NHTSA

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Complaint Details

ODI Number	11475102
Vehicle	2021 FORD EDGE
Component	BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Date of Incident	March 1, 2022
Date Filed	July 21, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I received a recall letter from Ford Motor Company dated April 2022 for recall notice 22S14 / NHTSA Recall 22V151. The risk is "A rear-view camera that intermittently displays a blank or distorted image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash." This recall is not in the Ford or NHTSA database for my vehicle yet I have experienced this problem. The remedy is a software update which the dealer has not been able to install. A new AIPM module has been on backorder since November 19, 2021 when the previous owner experienced the same problem.

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