NHTSA Complaint #11474840 — 2017 TOYOTA HIGHLANDER

I own a 2017 Toyota Highlander, XLE. Last year my vehicle stalled 2 times. Luckily, I was in a position to put the car in park and restart. About 6 weeks ago, it stalled again. This time I was approaching a left turn lane, slowed down for a millisecond then accelerated and tried to make a left turn. At that moment, the vehicle stalled. I was almost in a nasty accident. I was in the middle of the intersection with a car approaching and a car behind me thinking I was making that left turn through the intersection. The 1st time it happened, I thought it might be bad gas. The 2nd time I rationalized it might be bad gas or just a fluke. The 3rd time, after almost being involved in a nasty accident, I did some research into this matter. As it turns out that as of the end of 2020 more than 6,000,000 Toyotas and Lexus’ have been recalled worldwide, 3,340,000 in the United States, including 2017-2020 Highlanders for fuel pump problems. As I understand it, it was a problem with fuel pumps with low pressure and my vehicle is experiencing the same characteristics of those recalled Toyota Highlanders. I believe it to be a very dangerous situation. I was informed that my VIN number was not included in the recall. I had a diagnostic assessment performed at Sport City Toyota in Dallas, TX., to determine the problem. They also drove it around for a couple of days to try and duplicate the problem. Of course, any reasonable person would know the chances of duplicating a problem that has happened 3 times in 60,000 mile is highly unlikely. Neither the diagnostic test nor the test drives revealed anything wrong with my vehicle. At that point Toyota told me there nothing further they could do for me. What I have experienced is legitimate issue as Toyota has a very well documented fuel pump problems. So now I’m driving what I consider to be an unsafe car. The Texas “Lemmon Law” is no help to me as I have over 63,000 miles on the vehicle.