NHTSA Complaint #11474835 — 2015 HYUNDAI SANTA FE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11474835
Vehicle 2015 HYUNDAI SANTA FE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MN

Consumer Description

While traveling 75 mph on the freeway, the vehicle began to violently shake. At this time, a warning message appeared that said the vehicle was performing a "system check". Another message then appeared that said to pull off the road and activate the "Blue Link". By this time, I was losing power but was able to maintain control while merging over two lanes of freeway traffic before the vehicle totally died on the side of the road. Losing all power while traveling 75 mph on a freeway created a safety issue for both myself and other drivers. I brought the vehicle to the Hyundai dealership who diagnosed an engine failure due to "misfire on number 2 cylinder, piece of valve missing". The vehicle is available for inspection at the dealership where it has been for 3 months because the manufacturer says the defect is not covered under warranty and I don't have $11,000 to replace the engine.

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