NHTSA Complaint #11474810 — 2017 TESLA MODEL X

STEERING issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11474810
Vehicle 2017 TESLA MODEL X
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

The car had no identifiable steering issues prior to this incident. On Saturday 7/16/2022 during a short, low-speed drive, steering effort suddenly became much higher during a turn, resulting in a near-miss. The steering would no longer self-center after a turn, and the vehicle was quite difficult to control in turns, requiring large turning force and with limited precision due to the force required to overcome the stiffness. Straight line driving was still relatively easy. Tesla repaired the vehicle three days later and retained the parts. The problem was described on the work order as 'Technician diagnosed the lower intermediate steering shaft joint was seized causing intermittent stiffness at certain degree of turn. Technician replaced the lower intermediate shaft and verified steering wheel is turning normally again.' The vehicle is now steering normally again after the part replacement. There are several threads on the Tesla Motors Club forum about others experiencing similar issues with the same part. The replaced part has a -A suffix indicating it has been revised. Others may yet experience this same dangerous failure of the original part if it has a design fault that Tesla corrected.

Related Complaints for the 2017 TESLA MODEL X

Other STEERING Complaints

#11708780 The electronic power steering (EPS) is struggling, requiring increased driver effort to steer. This seems to be dange...
#11697950 Power Steering Assist stopped working while on the road. A couple days later, power steering stopped working completely.
#11667439 The Monitor Screen in the middle of the car is not malfunction. It's not working. All the panels on the steering are ...
#11660199 I own a Tesla Model X, and for the past two summers I’ve experienced a repeating safety-critical issue during hot wea...
#11650232 The power steering failed sporadically and it could return to normal state after power off/reset or the errors could ...

Recent Complaints for the 2017 TESLA MODEL X

#11706975 FUEL/PROPULSION SYSTEM Reproducible and sudden loss of indicated driving range at low state of charge (SOC) for 6 months. First documented o...
#11702124 ELECTRICAL SYSTEM During home charging using 40A, the 220 volt UMC connector started smoking and was melting. The charging appeared un...
#11697950 LANE DEPARTURE: ASSIST Power Steering Assist stopped working while on the road. A couple days later, power steering stopped working completely.
#11696104 FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL The autopilot ECU failed on my car per Tesla. There was no warning on the car that my safety features were disabled. ...
#11696104 FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING The autopilot ECU failed on my car per Tesla. There was no warning on the car that my safety features were disabled. ...
Check any vehicle history by VIN - Free vehicle history report