NHTSA Complaint #11474736 — 2019 FORD F-150

The contact owns a 2019 Ford F-150. The contact stated while driving 65-70 MPH in a rainstorm, the windshield wipers failed and remained positioned in the middle of the windshield. There was no warning light illuminated. The contact drove to the local Pep Boys and purchased a water repellant that she used on the windshield. The dealer was notified of the failure and informed the contact that the earliest available appointment was July 19. The contact stated upon taking the vehicle to the dealer for repair, the dealer informed the contact that the vehicle could no longer be repaired under warranty due to the mileage. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 22V250000 (Visibility). The manufacturer was notified of the failure and a case was filed. The failure mileage was approximately 135,000.