NHTSA Complaint #11474481 — 2017 FORD EXPLORER
FUEL/PROPULSION SYSTEM issue reported to NHTSA
4 Injuries
Complaint Details
| ODI Number | 11474481 |
| Vehicle | 2017 FORD EXPLORER |
| Component | FUEL/PROPULSION SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 4 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | WV |
Consumer Description
Exhaust Fumes entering the passenger cabin through the heat/ac vents and causing carbon monoxide poisoning to passengers! Having medical issues due to this issue and it has been found twice and it’s been doing this since day 3 of owning it! Purchased new on February 21, 2018 with only 2 miles and 6 miles when paperwork was signed! On day 5, 02-26-2018, called dealer was told by the salesman Tommy, it was the new smell and it would go away, Never has and never will! I’ve been sick for over 2 years and 90% of my medical issues has came from purchasing this vehicle and it’s still releasing exhaust fumes and causing me problems. I would like to know WHY a recall has never been done and FORD to be made response for their actions and deceit for this major problem!
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