NHTSA Complaint #11474118 — 2010 MERCURY MILAN ELECTRICAL SYSTEM

Complaint Details

ODI Number	11474118
Vehicle	2010 MERCURY MILAN
Component	ELECTRICAL SYSTEM
Date of Incident	July 15, 2022
Date Filed	July 15, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

Oct 2019 I went to My dealer to have a tire pressure sensor replaced due to a warning message. The sensor was replaced but the warning message remained. The mechanic did further checking and said I needed a smart junction box which can affect many things such as lights turn signals heat seat belts etc. Ford said they could not repair my car because they could not get this part. I recently inquired if it was available and there is still no ETA for this part. I had to pay them up front even though none are available. Is there a way that you can get this part expedited at Ford or issue a recall as it affects warnings and safety components. This part has to be programmed by the dealer so I do not think a salvage yard part is feasible not really sure.

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Recent Complaints for the 2010 MERCURY MILAN

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