NHTSA Complaint #11474057 — 2019 FORD EXPLORER

2019 Ford Explorer shutdown at full speed on Florida Turnpike for the second time within 30 days. The first time it was thought that the battery was at end of life. A new battery was installed and thought to be fine however, later the vehicle was unable to start after highway use, requiring waiting to restart. Engine cranks but will not start. Vehicle started then shut down at full highway speed on the Florida Turnpike on July 5th. Car was in unsafe location on highway edge as no other area was reachable. Car cranked but would not start. Turnpike Road Ranger responded, I called for tow and Uber, car eventually started and I drove it to Lorenzo Ford of Homestead FL. Ford has no TSBs on this subject however the internet has multiple videos showing Ford customer’s experiencing the same issue of no start or shutdowns. Please review for similar complaints. I have a very nice unreliable and unsafe car at this point.