NHTSA Complaint #11474041 — 2014 KIA SPORTAGE

I WAS DRIVING FROM WORK TO COME HOME, I NOTICE SOMTHING WAS WRONG. I PUT MY EMERGENCY LIGHTS ON AND THE VEHICLE SHUT DOWN IN THE MIDDLE OF ROAD. I HAD ASSISTANTS HELP ME PUSHED TO THE SIDE OF ROAD. I GAVE THE CAR A FEW JUMPS STARTS BUT IT DIDN'T WORK. THEN THE VEHICLE STARTED SMOKING I WASN'T SURE WHERE IT WAS COMING FROM.CAR BEGAN TO LOSE POWER AND THEN STARTED CUTTING OUT COMPLETELY. WHICH LEAD ME TO TOW MY VEHICLE TO MY HOME. WEEKS LATER I RECECIVED A NOTICATION ABOUT A RECALL AN ENGINE COMPARTMENT. I NOTIFYED THE DEALERSHIP ABOUT THE RECALL. I WAS TOLD THEY CANT DO NOTHING UNTILL THE SECOND LETTER, ITS BEEN 4 MONTHS NOW MY CAR STILL DOESNT WORK, I'M PAYING MONTHLY PAYMENTS FOR THE VEHCILE.. TAKING PUBLIC BUSES TO GO TO WORK.IF National Highway Traffic Safety Administration REALLY CARED ABOUT OUR SAFETY IT SHOULDN'T TAKE THIS LONG TO GET THE JOB DONE.