NHTSA Complaint #11473409 — 2018 HONDA CR-V

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11473409
Vehicle	2018 HONDA CR-V
Component	SERVICE BRAKES
Date of Incident	June 14, 2022
Date Filed	July 11, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

My Honda CRV has experienced "phantom braking" four times now. In each case the automatic emergency braking system activated while I was driving, even though there was no other car or object in my car's path. On two of the occasions, the BRAKE warning appeared but the break system did not engage. More concerning was the other two times when the BRAKE warning appeared and the car actually started to brake for a moment. One of these times, I was on the freeway; it was very disconcerting and potentially dangerous. I mentioned this to the Honda dealer when my car was in for maintenance. They said they had never heard of this issue before. Additionally they said unless they could re-create the issue, there was nothing they could do.

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