NHTSA Complaint #11473404 — 2014 FORD FOCUS POWER TRAIN

Complaint Details

ODI Number	11473404
Vehicle	2014 FORD FOCUS
Component	POWER TRAIN
Date of Incident	June 15, 2022
Date Filed	July 11, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

Put car in gear and upon take off the car shudders and shakes and then loses power and doesn't shift into higher gears. It's like it slips into neutral and will not go into reverse and the car has 90,000 miles on it and I am the second owner. It belonged to my mom who passed away 2 years ago. She had the same issues with the transmission. I called a Ford dealership and they told me to drive it like I stole it to help with the shudder and shifting issues, instead of trying to help resolve the issues. Has almost caused me to get re- ended several times and twice but emergency vehicles on a two lane road because of the shifting issues and loss of power. Ford needs to recall and fix the transmission issues before it gets someone killed.

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