NHTSA Complaint #11473338 — 2021 LAND ROVER RANGE ROVER VELAR

The contact owns a 2021 Land Rover Range Rover Velar. The contact stated while driving 50 MPH, a warning message indicating that the brake pads needed to be replaced was illuminated. The contact stated that upon depressing the brake pedal, the brake pedal emitted abnormal sounds. The contact veered to the side of the road. The contact turned off the vehicle and restarted it. The contact was able to drive to his residence. The vehicle was taken to the dealer where it was it was diagnosed that the brake pads needed to be replaced due to normal wear. The dealer informed the contact that the failure was persistent with the make and model of the vehicle. The vehicle was repaired. Additionally, the brake pads sensor was replaced. The manufacturer was notified of the failure and informed the contact that they could not assist as the brake pads needed to be replaced due to normal wear. The failure mileage was approximately 20,000.