NHTSA Complaint #11472805 — 2015 RAM 1500

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11472805
Vehicle 2015 RAM 1500
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

...The component that failed is the ABS and traction system, the hitch brake system and the cruise control also stopped working, all this abs and traction system when it stops working can cause the vehicle to not move have correct performance in its braking and skidding system, which can be dangerous, especially in severe rainy and humid climates. I took the car for inspection to the dealer in naplenton in kisiimmee fl and the diagnosis so far is that it has damage to the abs module and the abs pump, which must be replaced and whose price for parts and labor is around 1615 $ with a tendency to increase according to the dealer, so far I only have the diagnosis and quote of the arrangement, since the parts take around 7 days to be available. Yesterday I contacted the FCA inquiring about the warranties of the car on these parts and about an extended warranty that they had offered me in the past tense due to other damages that I had previously in the vehicle with other parts, I did not get a response from FCA about that warranty and The dealer tells me that I do not have any warranties to cover this repair, so I will have to put it out of my pocket. It should be noted that my truck is from 2015 and it is a work vehicle and it only has 54,000 thousand miles, that is, it is a truck that has been given the use and exploitation for which it is designed .... thank you very much

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