NHTSA Complaint #11472772 — 2012 MERCEDES-BENZ R350
SERVICE BRAKES, HYDRAULIC issue reported to NHTSA
Complaint Details
| ODI Number | 11472772 |
| Vehicle | 2012 MERCEDES-BENZ R350 |
| Component | SERVICE BRAKES, HYDRAULIC |
| Date of Incident | |
| Date Filed | |
| Mileage | 185,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | SC |
Consumer Description
The contact owns a 2012 Mercedes-Benz R350. The contact received notification of NHTSA Campaign Number: 22V315000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the rear end of the vehicle was making a grinding sound while the brake pedal was depressed. The contact took the vehicle to the dealer who completed the inspection mentioned in the recall and concluded that a replacement was needed. The approximate failure mileage was 185,000. Parts distribution disconnect.
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