NHTSA Complaint #11472687 — 2017 DODGE GRAND CARAVAN

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11472687
Vehicle	2017 DODGE GRAND CARAVAN
Component	ELECTRICAL SYSTEM
Date of Incident	May 1, 2018
Date Filed	July 7, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

The contact owns a 2017 Dodge Grand Caravan. The contact stated that while driving at various speeds, the vehicle hesitated upon depression of the accelerator pedal without warning. Upon investigation, the contact discovered NHTSA Campaign Number: 18V524000 (Electrical System) which she linked to the failure. The contact also stated that an abnormal whining sound was coming from the vehicle while the vehicle was stationary. Additionally, the contact stated that the air bag warning light was intermittently flashing on the instrument panel. The vehicle was taken to the dealer and the contact was informed that an air bag sensor needed to be replaced; however, the parts for the repair were on backorder. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.

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