NHTSA Complaint #11472589 — 2019 FORD FUSION

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11472589
Vehicle 2019 FORD FUSION
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

2019 Ford Fusion Titanium coolant infusion into cylinder #2. I Took the car to the dealer because the coolant reservoir was always low. I always had to add coolant in a weekly bases but I never notice any leaks. The dealer told me that since there was no check engine lights on it was something normal. I continued to add coolant every now and then. About six(6) months later, the engine stopped. My father came to help and after checking my car told me there was coolant mixing with the motor oil. He asked me if there was a check engine light on or if the car heated up at any moment. No, my car never heated up and there was never a check light on. He towed the car to Tropical Ford, Orlando Fl. The Ford dealer told me I need a new engine and the repair was gonna be $6,261.00 We researched the problem and found the 2014 - 2019 Ford Fusion vehicles equipped with 1.5L or 2.0L Ecoboost engines came with a defect in the engine block and that is why coolant was intruding into the engine cylinders. We found that this is well known issue on this but Ford never told us about it. There are hundreds of complains about this same issue; Coolant infusion into the engine cylinders due to a factory bad block. The Ford Company corrected the factory issue by making a new engine block for the same engine but they refuse to accept responsibility that the original block is in fact, defected. My question to them was; Why would Ford make a new block for the same engine if there was never a factory problem with the original block? The answer is simple. There is a factory problem with the original block and ford knows/knew about it. https://www.carproblemzoo.com/ford/fusion/2019/engine-and-engine-cooling-problems.php https://www.newsom.law/ford-fusion-overheating-lawsuit.html

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