NHTSA Complaint #11472395 — 2022 SUBARU FORESTER

The contact owns a 2022 Subaru Forester. The contact stated that while driving at 60 MPH, a rock struck the bottom middle of the windshield glass. The rock became imbedded inside the windshield glass which caused water to leak inside the vehicle. The dealer was notified of the failure and insisted that the windshield glass be replaced with the same type of glass and not an aftermarket glass. The contact waited a month for the windshield repair; however, the eyesight and cruise control features both became inoperable after the repair. A month later, the contact stated while exiting the highway, an unknown object struck the windshield and caused another crack to form on the bottom left side of the windshield. The contact stated that each crack obstructed her vision while driving. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 500.