NHTSA Complaint #11472287 — 2011 BMW R 1200 GS

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11472287
Vehicle	2011 BMW R 1200 GS
Component	SERVICE BRAKES
Date of Incident	June 17, 2022
Date Filed	July 4, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

First reported front brake failure to BMW Motorcycle dealer in Chattanooga TN in fall of 2019. Lever went to grip and had to be pumped several times to engage. Dealer could not replicate problem or find anything wrong. June 2022, experienced rear brake failure though several pumps would recover system but only temporarily. Dealer suspected rear master cylinder was culprit but a new one made no difference. Now I’m told it is the ABS servo which is very expensive. Motorcycle has been maintained according to schedule by this dealer. Brakes are a vital part of this motorcycle.

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