NHTSA Complaint #11472240 — 2019 TOYOTA RAV4

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11472240
Vehicle 2019 TOYOTA RAV4
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

I got a “Engine Maintenance Required” warning message. I check with the dealer, the dealer inspected and told about a faulty coolant bypass valve which the dealership told us a common problem for Toyota RAV4 model year 2019,2020,2021. The dealer told to always check if the engine temperature is shooting. They asked me to order the part and it took close to a week to get the part and then to replace it. A faulty coolant bypass valve risked my vehicle of a failure of the cooling system and so the engine. I had to pay $126.25 for the part and $658.08 labor charge to replace the part. Since it is a common problem the manufacturer has to recall and replace the faulty part and pay the cost of the part and labor for replacing the faulty part.

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