NHTSA Complaint #11471996 — 2003 MERCEDES BENZ E500

AIR BAGS issue reported to NHTSA

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1 Injury

Complaint Details

ODI Number	11471996
Vehicle	2003 MERCEDES BENZ E500
Component	AIR BAGS
Date of Incident	June 30, 2022
Date Filed	July 1, 2022
Mileage	65,000 miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

The contact owns a 2003 Mercedes-Benz E500. The contact stated while driving 75 MPH, the air bags on the driver’s side of the vehicle inadvertently deployed without warning. After the air bags were deployed, a message showing an air bag malfunction was displayed on the instrument panel. The contact received medical attention for ringing in his ear from the air bag deployment. The vehicle was not diagnosed because the dealer informed the contact that he had to pay for the diagnostic test. The manufacturer was not contacted. The failure mileage was 65,000.

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