NHTSA Complaint #11471901 — 2014 VOLKSWAGEN JETTA

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11471901
Vehicle	2014 VOLKSWAGEN JETTA
Component	SERVICE BRAKES
Date of Incident	May 26, 2022
Date Filed	June 30, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

When turning the car on with the clutch and brake depressed, the car will roll until the engine turns over and the car starts. The brake stops functioning as the ignition is turned and does not function until the car is on. The car will roll if on any incline while this happens. When this happens if I attempt to lift my foot off the brake and put it back to get it to work the brake pedal can no longer be depressed. Once the car is running the brake works and can be depressed again. This is a safety issue as it could cause a crash or car to roll into traffic. No lights or warning signs turn on when it happens. I'm not sure when this first happened but it has happened on multiple occasions.

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