NHTSA Complaint #11471868 — 2016 NISSAN ALTIMA

The contact owns a 2016 Nissan Altima. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. The check engine warning light was illuminated. The vehicle was towed to the local dealer where the transmission was replaced. However, the failure reoccurred two years later. The contact stated while driving 15 MPH, the RPM revved up however, the vehicle lost motive power and started jerking while depressing the accelerator pedal. The contact stated that upon depressing the accelerator pedal, the vehicle remained stuck in first gear. The contact was able to drive to her residence at a slower speed while still experiencing the failure. The vehicle was towed to an independent mechanic where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The vehicle was then towed to the dealer who informed the contact that the vehicle could not be repaired under warranty due to the mileage. The contact referenced Nissan Technical Service Number: 15-084A. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 80,000.