NHTSA Complaint #11471793 — 2019 CAN-AM RYKER

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11471793
Vehicle 2019 CAN-AM RYKER
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AZ

Consumer Description

On 06/28, while operating my vehicle at around 20 miles an hour I received a "Brake Failure" warning (indicated by a message on the vehicle display) and my brakes began to fail to fully engage. I was able to stop the vehicle after pressing the brake multiple times. I shut down the vehicle and the brakes returned to normal operation, however after riding just a few miles the issue began again. The issue persists and the requirement to "pump the brake peddle to achieve a stop remain consistent. I have taken the vehicle to a shop to have the vehicle inspected and repaired. The vehicle has 10,800 miles on it and recently had the recommended 12k mile maintenance performed on it (May of 2022) by a certified technician, at a certified dealer (Ridenow Powersports in Goodyear Arizona). No issues were reported at the time during that inspection. The vehicle has not been used in a highly spirited way and the brakes applied in normal, dry, conditions. No constant brake compression while riding or any other abnormal operation conditions. I contacted Can Am and they provided no insight, suggestion or direction other that "see an authorized dealer".

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