NHTSA Complaint #11471554 — 2010 MAZDA MAZDA6

The contact owns a 2010 Mazda Mazda6. The contact stated that while driving at an undisclosed speed, the vehicle made abnormally loud sounds. The vehicle was taken to the dealer where it was diagnosed that the rear cross members and brakes needed to be replaced. The dealer advised the contact to not drive the vehicle until the repairs were performed. The vehicle was then taken to an independent mechanic who replaced the brakes; however, the rear cross members were not replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 186,000.