NHTSA Complaint #11471512 — 2017 HYUNDAI SONATA HYBRID
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11471512 |
| Vehicle | 2017 HYUNDAI SONATA HYBRID |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NC |
Consumer Description
After travelling on the highway for approximately 1 hour the HEV light along with several other lights came on and the engine powered down. The instructions were to turn off the engine immediately . Luckily I was in the right lane and was able to get to the shoulder of the highway and turn off the engine. Tried several times to restart, but same message came up to turn off engine. Had it towed to closest Hyundai dealer for service. They couldn't look at it immediately, but according to them it started the next day and they drove it around (local driving) for 10 miles with no issues. I took the car back and after driving it again on the highway for 1 hour the same problem occurred and I had to have towed to my local Hyundai dealer. It has been in their shop for over 3 weeks and I still have no answers as to what may have caused the problem.
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