NHTSA Complaint #11471473 — 2017 MERCEDES-BENZ GLC300

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11471473
Vehicle 2017 MERCEDES-BENZ GLC300
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

I was suggest by dealer to replace crank case vent value as its blocked and quoted $300 for part and 1800 for labor cost as they need to remove whole engine and replace part. Issue is how can mercedes benz design such engine with 6-7 hrs of labor intensive work and 6 times higher labor cost than part cost. I was told this work is necessary for engine efficiency and to pass SMOG test. I feel design issue is related to car / passenger safety and environment hazard. Also it looks like a very common recurring issue with mercedes models based google search. Added to it local dealer didnt find a problem when my car is under warranty or within service packages. Warranty completed and came up with these problems.

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