NHTSA Complaint #11471471 — 2012 JEEP GRAND CHEROKEE ELECTRICAL SYSTEM

Complaint Details

ODI Number	11471471
Vehicle	2012 JEEP GRAND CHEROKEE
Component	ELECTRICAL SYSTEM
Date of Incident	June 9, 2022
Date Filed	June 29, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	LA

Consumer Description

Vehicle stalled without warning. No power whatsoever. Illuminated battery light came on. Noticed a burning odor coming from vehicle. Checked engine bay and noticed heavy smoke coming from alternator for a good 10 minutes. Vehicle would not take a jump nor could I put into gear. Battery is completely dead. PCM also seems to be fried. Will have to be towed to Dealership. Called Jeep costumer care and referenced the t36 recall but my vin does not fall under it even though vehicle fits EXACT description of recall. Also noticed that many others are have same problem with Jeep and them not expanding the recall to their vin. How terrible!! This could have easily been a fatal situation. Jeep needs to take some responsibility and action!

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