NHTSA Complaint #11471400 — 2014 FORD FOCUS

On 3/18/22 while driving on I-95 in stop and go traffic the the car shuddered, shook, lurched, lunged from a compete stop and the RPM needle was going crazy. Then an emergency message came on my dashboard telling me the transmission was overheating and to pull over immediately in a safe area. I had the car towed from a shopping area parking lot to Apple Ford in Columbia Maryland. They had it for two weeks, told me they road tested it and found nothing wrong. Meanwhile I researched and found reports all over the internet about these faulty Powertrain transmissions and TCM's Ford knew about from 2014 on in those cars that they rolled out anyway. When told them what I found, out after two weeks they said they couldn't replicate the problem and come get the car off their lot. I said they had to drive the car in high traffic and they'd see, but but they were done. They were rude and dismissive. I previously reported this to you in Complaint #1147296. I picked up the car and because I'm retired don't drive much it wasn't until stuck in another rolling backup on I-95 on 5-26-22 it did it again. I managed to make it home and the next day took it to AAMCO in Laurel, MD. They confirmed an internal failure in the Dual Clutch, Actuators and TCM module. The exact problem that's going on with all these Ford Focuses nationwide. Total cost of repairs $3,626.61 and a 4-8 week wait for parts.