NHTSA Complaint #11471396 — 2018 MAZDA MAZDA6

ENGINE issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11471396
Vehicle 2018 MAZDA MAZDA6
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MD

Consumer Description

Took care for routine maintenance to car dealer (Ourisman Mazda Rockville MD). No problems with car. They reported that I had an 'Coolant Leak at the Cylinder Head'. Cost to fix: $6412.47 They reported that it was 'normal wear and tear'. I found a service bulletin from Mazda whereby they admit a manufacturing defect that affected 2.5T engines. They corrected on March 25th, 2021. However, engines prior to this date had this defect. No recalls were created. No warning to owners. My car was within the mileage warranty when they identified the defect (<60k miles and < 5 yrs old). While my car is less than 5 years old, they now identified the leak, but it has over 60k miles. The local dealer said I was out of warranty and there is nothing they could do. I spoke with Mazda North American Operation and reported the Technical Service Bulletin that they put out on 10/15/21 (after they had already identified the problem, re-engineered the engine, and changed the manufacturing line), I also explained what was reported to me by Ourisman Mazda and emailed her all the documents. She reported that she would be getting back to me in 24-48 hrs.

Related Complaints for the 2018 MAZDA MAZDA6

Other ENGINE Complaints

#11719756 Per Mazda inspection, the back side of cylinder head #3 has an oil leak which is leaking onto the exhaust manifold. T...
#11709431 I recently discovered a significant oil leak near the exhaust manifold of my 2018 Mazda 6 (2.5L NA), which has result...
#11694210 Cracked cylinder head causing oil leak and possible coolant leak. This is a known issue with this year and model. Maz...
#11659983 Bought used with 47k miles. Two weeks later, took it to my mechanic for an inspection, they found a massive oil leak ...
#11634788 Coolant leaks at the cylinder head around the exhaust manifold causing my car to over heat. Also when my thermostat i...

Recent Complaints for the 2018 MAZDA MAZDA6

#11709431 POWER TRAIN I recently discovered a significant oil leak near the exhaust manifold of my 2018 Mazda 6 (2.5L NA), which has result...
#11688263 POWER TRAIN Was driving then car suddenly shut down and all panel lights turned on. The car would not start after an hour it star...
#11663276 SERVICE BRAKES Premature caliper failure on front and rear. Ruined rotors at 40k miles, confirmed caliper failure by two service sho...
#11660947 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP The contact owns a 2018 Mazda Mazda6. The contact stated upon taken the vehicle to the dealer for an oil change, the ...
#11646848 SERVICE BRAKES I am having my brake pads changed at a local mechanic and when changing the pads, the mechanic was unable to change t...
Check any vehicle history by VIN - Free vehicle history report