NHTSA Complaint #11471216 — 2018 TOYOTA COROLLA

The contact owns a 2018 Toyota Corolla. The contact stated while driving 40-60 MPH, the vehicle started jerking. The warning messages "Charge System Malfunction - See Owner’s Manual", "Oil Pressure Low Stop in A Safe Place. See Owner’s Manual" and "Traction Control Turned Off" were displayed and the vehicle stalled. The contact was unable to restart the vehicle. The vehicle was pushed to the side of the road. The contact was able to restart the vehicle after 30 minutes. The contact then drove to her residence. The failure reoccurred while driving. The vehicle was taken to the dealer where unknown codes were cleared. The dealer test drove the vehicle and diagnosed that no issues were found; however, the failure persisted. The vehicle was taken to the dealer where it was diagnosed that the fuel pump had failed and needed to be replaced. The dealer informed the contact that she would be responsible for the cost of the repair as the recall repair of NHTSA Campaign Number: 20V012000 (Fuel System, Gasoline) had previously been completed on the vehicle. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 43,900.